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Returns or Exchanges

We want you to be giddy with excitement over your new East Coast Glow products and 100% happy with your purchase!

If you are not, and would like to return or exchange your product, please email us at info@eastcoastglow.ca to receive a return authorization. Once we have received your email, you will get further instructions on how to complete your return or exchange.

You are responsible for shipping costs or you can return free in-store at:

82 Church Street

Bonavista, Newfoundland and Labrador

A0C1B0

Returned items must still be 75% full and returned in their original packaging. You can return items for 45 days from the day we've shipped it. 

We cannot accept returns without prior authorization, so remember to pop us a quick email with your name, order number and reason for return, we'll get your return or exchange all set up!

If we've shipped you the wrong item by mistake or your product is defective, please contact us immediately at info@eastcoastglow.ca so we can make it right and send out the correct item right away and at no additional cost to you.

Privacy

East Coast Glow respects your privacy and is dedicated to providing you with the most secure, useful, & enjoyable visit to our website as possible. While we do not require you to provide personal & identifying information when you visit our website, in choosing to provide this information (either via email to our info@eastcoastglow.ca account or when placing an order), you are consenting to having that information stored and potentially used in email notifications of important changes to our site, or with any information that specifically pertains to an order that you have placed or inquiry that you have sent.

If you wish to not receive such notifications, please indicate that when registering or modifying your account. Registering with an account, entering a username & password when placing an order, is one way that we can protect your personal & billing information. If you have any questions, comments, or concerns about our privacy & security practices, please email us at info@eastcoastglow.ca.